Introduction
Harness strategic thinking strategies
Identifying the Root Cause of a Problem
Ask the right questions to find solutions
Use the five whys to uncover the root problem
Cure the disease not the symptom
Organizing Your Thinking to Solve a Problem
Use the 80/20 rule for maximum impact
Use the MECE principle to organize your thinking
Create an issue tree to break down your problem
Create a decision tree to make a decision
Communicating Solutions
Establish trust with stakeholders
Communicate your solution effectively
How to admit you don’t know
Conclusion